Privacy policy

What This Privacy Policy Covers

This policy covers how Courval Lingerie treats personal information that it collects and receives in connection with its public website.  Personal information is information about you that is personally identifiable, your name, address, e-mail address, and or phone number, and that is not otherwise publicly available. When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery of purchase and or return of purchase.  We imply that you consent to our collecting this information and using it for that specific reason only. By using our site, you consent to our online privacy policy.

Email Marketing
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. If we ask for your personal information for this secondary reason (ex:marketing), we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. If you opt-in (give consent) for email marketing and then change your mind, you can withdraw consent at any given time.  To withdraw your consent for email marketing you can contact us at anytime at the following email address: [email protected]

Information Sharing and Disclosure
Courval Lingerie does not sell or share personal information about you with other people or non-affiliated companies. We may disclose your personal information if we are required to by law or if you violate our Terms of Service.

Credit Card Protection
All credit card transactions conducted are secure and use 128-bit SSL encryption. As a result, only our banking partner has access to your transaction-related personal and confidential data.The credit card information is sent to Moneris' servers where the information is parsed into a format that the bank gateway understands, and then sent to the bank via the Internet. Once the bank receives this information, it is passed through to the banking network. Courval Lingerie account is credited, the consumer's credit card account is debited, and an authorization is sent back to Moneris' servers. At this point, a receipt is generated and sent to the consumer's Web browser and an e-mail order notification is sent to the merchant. This all takes place in less than 30 seconds.
Any personal information collected during your visit is used only with your prior knowledge and consent.

Depending on how you have configured your browser, when you shop at, a small file—a cookie —is stored on your computer. The cookie contains a unique personal identification code and is used to: save your Shopping Bag and retrieve it the next time you visit the site; and personalize your experience by alerting you of features and information we think would interest you. If you arrive on with your cookies turned off, you will not be identified until you register and log in.

Google Analytics
Courval Fine Lingerie utilizes Google Integration for ecommerce reporting. Google Analytics runs on the same globally renowned infrastructure that powers Google, maximizing data integrity and privacy.

Links to other websites
Courval Lingerie has links to other websites.  When you click on those links, you may be directed away from our site. We are not responsible for the privacy policies or privacy practices or the content of these other websites.   We encourage you to read these other websites privacy policies and statements.

Age of Consent
By using this site, you represent that you are age of majority in your province of residence, or that you are the age of majority in your state residence.  This website displays some products that are adult in nature and may contain descriptions that are intended for a mature audience. By using this site in anyway, you acknowledge that you are aware of the nature and are of age of consent in your province or state.  As well, you are consenting that you have entered this site voluntarily and are not offended by this content.

Courval Fine Lingerie limits access to your personal information, to staff only.  We follow industry best practices and precautions to make sure your information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.  Our staff needs to come in contact with your information to provide service to you, to process orders and to properly do their jobs.

Changes to this Privacy Policy
The content of this site may contain inaccuracies or typographical errors. Courval Fine Lingerie shall not be held liable for any inaccuracy or error, or for loss or damage caused by or resulting from the use of information obtained on or through the site.  It is up to you to assess the information and any other content available on or through the site. The site and the information and articles appearing on it are liable to be modified at any time, without notice or advance warning.
Courval Fine Lingerie has the discretion to update this statement. We encourage you to review this legal statement periodically to stay informed about how we are protecting and using your personal information. When a change to this statement is made we will provide an “updated” date at the bottom of this statement.
Questions, Suggestions and Contact Information
If you have questions or suggestions, please contact via email at [email protected] or you write us at:
Courval Lingerie
4861 Sherbrooke St West
Westmount, Quebec
H3Z 1G9